Here’s how not to waste $500 on AdWords
Looking at the choices above, you can probably guess what my pick was.
So as we headed into November with Cadee, the topic of discussion at 500 Startups was product distribution. This was an important issue for my startup Cadee since the team wants to head into demo day and investor talks with a lot of traction on our site. And what better to get traction than good ol' advertising. I figured this would be right up my alley, having worked at ad agencies in the past.
Well apparently not. Because unlike past experience where clients were footing $500K media buys, we were looking at a significantly smaller budget. And by that I mean lopping off at least 3 zeros.
"Well what the fuck are we gonna buy with under $500?" I said, "Some shitty Google AdWords?"
Bingo.
Now before I really carve this AdWord roast open, let me first say that Google AdWords do have some usefulness for startups. They're great as a quick way to draw in steady traffic so you can test assumptions, and get some analytics data to iterate on. And I don't doubt that once you have bigger budgets and a team who can monitor keyword performance, you'll be able to turn them into a profitable business. But after hearing an inspired talk about advertising from Ilya Lichtenstein from Mixrank, it became pretty clear that AdWords are not for startups like Cadee.
I'll give you 3 reasons why.
1) The deck is not stacked in your favour.
Google is synonymous with search. This leads TONS of businesses into thinking that any type of SEM must be done through Google to get a decent amount of traffic. So already we are dealing with a hyper-competitive marketplace. At the same time you are bidding against companies who A) have done their homework and have optimized the shit out of their campaigns over time and B) have built up a quality score that you haven't. That means they're getting much cheaper clicks than you are. Want to compete against all this? Open your wallet. Wide.
2) Do you REALLY believe in long tail keywords? (You see where this is going...)
A lot of people put stock in bidding on long, convoluted strings of words that are super cheap to bid on because competition for them is so low.
Let me rephrase that.
A lot of people put stock in bidding on long, convoluted strings of words that other businesses have figured out through their own testing are a waste of money because 5 people in the world are actually searching for them.
3)There are cheaper alternatives
This ties back to point one. Since there is so much competition, you are bidding within a very expensive ad marketplace. For larger businesses, this is likely a necessary evil -- however, if you're a small startup there are many other sources to get respectable volumes of traffic from. With an alternative like adCenter for example (yes I know, it's microsoft, calm down and stop frothing at the mouth) you can advertise in a much less competitive market. Plus they are far less strict on ad content and quality score ratings. Or even smarter, try going straight to publishers themselves and cut out the middleman entirely.
Have I oversimplified the issue? Yup. Do people make good money off of using AdWords for a living? They sure do. But I think the real point to take away from this post is that despite their humble appearance and miniscule minimum spend amounts, they aren't an efficient solution for a lean startup to ramp up on distribution.
So was $500 spent on AdWords a total waste? Not really. We got invaluable user data and metrics from that traffic which we've used to refine the design and UX of our site. They were quick and easy to set up and fit perfectly into our analytics, so it's not hard to see their appeal. But use them for that purpose and move on.
Of course I could be totally wrong. Do you have an AdWords Strategy that made you millions? PLEASE post below, I would love to know.
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Introducing Cadee, and other life changes.
There are a lot of changes going on right in my life know, and while to most who know me well enough the following isn't really anything breaking, I figured my poor neglected blog deserved a little lovin'. First, some backstory.
Over 2 years ago, I was approached by my now-business-partner Sean Rucker to work on a project that he thought had some real potential. I had done a couple freelance projects with Sean that had gone well, so figured let's hear about it.
"Do you play golf?" was the first question.
"Never" was my answer.
Not the most promising opening. However as I continued to listen, there was something interesting about this idea Sean was proposing, that allowed golfers to use an online tool to track their scores and discover new courses, without relying on banner advertising type revenue to monetize. My ears definitely perked up when he described the amount of information design that would be needed for the statistics section. SOLD! And with that I was onboard.
The past couple years have been pretty steady when it came to working on what we named 'Cadee', a bastardized spelling of 'Caddie' which often happens when .coms aren't available. I did designs, sent them over to Sean, made revisions etc. It was pretty slow going, mainly because of the development effort needed to get this beast off the ground, but at long last, this past summer of 2011 saw a functioning version of Cadee launched.
At the same time Sean had been looking around for some external investment to move this thing into high gear, which though cool, was not a priority in my mind. As noted a couple blog posts ago, my free time was pretty minimal as a result of the Ad-world vortex that I seemed to be slipping deeper and deeper into. And then around the end of this past September, I got a pretty interesting call from Sean.
The seed fund 500 Start Ups was willing to invest in Cadee, with the stipulation that we would come down to Mountain View California for 3 months to work on it full time in their accelerator program.
"Sounds cool" I said, "When would we do it?"
"The program starts in 2 weeks"
Well that ain't gonna fucking happen, was the initial reaction.
I'd have to quit my job right then and there and start packing. And more importantly, who were these 500 Startups people anyways? Why are they giving us money? Why do we have to go down there? I have a pretty decent job, a cat and a mortgage, what's going to happen to those?
Long story short, it DID happen. All the reasons why I made the decision could make up another entire post, but I'll try sum it up briefly:
1)It was an opportunity to learn a shitload, meet fucking amazing people, and the potential (however slim) of making a living of doing something I really like.
2)All the other excuses I was finding of why not to do it could be answered with the following: "Stephen, stop being such a bitch and just do it".
But here's where some shout-outs are most definitely due. It took quite a few conversations with some former bosses (Geoff and Jon) and some really supportive folks I was currently working with at Ogilvy (Terri, Nimo and Seb) to help me realize points 1 + 2. Plus an awesomely understanding boss who gave nothing but support to the Sr. AD who just told him he's leaving for California in 2 weeks.
Oh and to my parents for taking care of my cat, especially since they are not cat people at all.
And so that is how I find myself now, sitting on an air mattress, in a pretty spartan apartment bedroom in beautiful Mountain View California typing up this blog post. I'm hoping over the next while I can do some more consistent blogging about whats going on with Cadee and life in Silicon Valley, which on the downside means pretty much no fun infographics for the next bit. (Unless it's golf oriented).
So whether this start up survives, or dies in burning flames, it's going to be quite the adventure, and I'm already loving it. Just one more major hurdle I need to get over soon:
Playing my first round of golf. Ever.
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Infographic: Dinoshark
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Infographic: Mega Shark vs Crocosaurus
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So what the f*ck (A year in review)
Riveting. I know.
What's brought this all to mind is my soon approaching one year anniversary at my new job (so I guess not so new anymore?). And while it's clichéd as hell to say, it really is hard to believe that a year has already passed. It's not even so much that the time seems to have flown by, but that looking back on everything I really had no idea what I was jumping into.
Now first let me make a confession. I never thought of my job change as my entry into advertising. At the time I didn't know or give a crap about all the big agencies, nor did I have any real knowledge of the "standard agency structure" and how things worked on this side of the fence. And most of all, I couldn't anticipate the impact it was going to have on my time and social life.
So a year ago I made a pact with myself that I would give it a year, and then give myself a honest evaluation of where I stand. I'll start of with the good!
1. The People
Within our creative group, I get to work with some real talent. From seasoned Creative Directors to fresh-out-of-school interns, there is no want for good creative thinking. And even more surprising for a big agency, there are no egos or divas.
2. Growth
It has certainly been a year of learning. Being thrown into client meeting after client meeting where I am expected to lead the conversation was overwhelming at first, but has ultimately resulted in myself becoming a much better presenter. Taking a lead on project strategy and execution has challenged both my thinking, and boosted my confidence with which I need to support my work.
3. Clients & Projects
AMEX, Dove, WINNERS, Post, Government, Ragu, Robin Hood...While the work is often fast and furious, the variety and budgets these companies provide is pretty awesome. And while there will always be some less than interesting banner ads to create, there is usually at least one exciting project to be worked on at the time.
1. TIME
It's not just the fact that I have so little of it, but that it doesn't allow me to do work as well as I want to. And if there is one thing I hate, it is putting out sloppy shit. It also leaves me feeling a little out of touch. There's much less time to for me to catch up on Engadget or Gizmodo, or browse inspirational links my friends send when my 9 hour workday is rammed solid. And needless to say, working late nights and weekends does not facilitate the creation of things like Megashark vs Crocosaurus infographics.
2. The 'Digital Agency'
Many of the large agencies (not just my own) seem to be struggling at getting their digital groups to work cohesively with everyone else . While some people may skirt around the issue, let me say what everyone else says behind closed doors: There are some people who have no fucking clue how interactive works. By trying to mash this group of people with the more savvy ones rarely results in the dream '360 degree structure' that agencies love to tout. If you are going to own digital, EVERYONE at the table needs to know how it works.
3. Agency Structure & Staffing
While this is definitely up for debate, all I will say is that the first time I showed up to a briefing with just my fellow copywriter to be faced by 3 members of an account team and 1 project manager, I was all...like this.
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